Returns & Exchanges
At Combined Proofreading and Editing, we strive for perfection in every document; however, if you are not satisfied with the quality of our work, we offer a comprehensive revision and refund policy to ensure your complete peace of mind.
Return Process
- 1.Submit a Request
Contact our support team within 14 days of receiving your edited document to express your concerns regarding the service provided.
- 2.Quality Review
Our senior editorial team will review the original requirements against the delivered work to identify any discrepancies or missed quality benchmarks.
- 3.Complimentary Revision
If errors are found, we will first offer a priority revision at no additional cost to ensure the document meets your specific standards.
- 4.Refund Processing
If we are unable to resolve the issues through revision, a full or partial refund will be issued to your original payment method within 5-7 business days.